Frequently asked questions

FAQ

When will my order arrive?

All orders are processed within 1-3 business days after payment confirmation. Please allow up to 7-14 business days for your order to arrive. See our Shipping Policy for more details.

What is the return policy?

We’re confident you’ll love our products! However, if you’re not satisfied, we offer hassle-free returns within 30 days. Visit our Refund Policy for more details.

Why didn’t I receive an email after purchasing?

Check your spam/junk folder. Allow up to 15-20 minutes for the emails to arrive, as there may be a delay due to high order volumes. If you’ve checked all these and still haven’t received your emails, contact us here: Contact Us

Are your products eco-friendly or sustainably made?

Yes! We prioritize sustainability by offering products that are eco-friendly, made from sustainable materials, or designed to reduce waste. We carefully select our suppliers to ensure ethical sourcing and environmentally responsible production. Whenever possible, we use recyclable packaging to minimize our carbon footprint.

Do you have a physical store, or is your shop online only?

We are an online store based in Los Angeles, California, proudly serving customers across the United States, Canada, and worldwide. Our products are stored in our own warehouse and shipped to ensure fast and reliable delivery.